Your right to cancel/returns policy

At Cosmic Artist we want you to be delighted every time you buy a work of art from us. Occasionally though, we know you may want to return items.

Under the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for the purchase of any of these items within a period of 7 working days, beginning with the day after the day on which the item is delivered. This applies to all of our products except where a bespoke commissioned piece has been requested. However, we regret that we cannot accept cancellations of contracts for the purchase of music download products where the item has been unsealed. Please note that we are unable to accept cancellation of, or returns for, digital items once downloading has commenced.

To cancel this contract, please pack the relevant item securely, attach a personalised return label and send it to us so that we receive it within 7 working days after the day of the date that the item was delivered to you. The item must be in perfect condition unless you have previously notified us that it was faulty/damaged upon receipt of the item.

For your protection, we recommend that you use a recorded-delivery service. Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or the item is faulty. If we do not receive the item back from you within the requested time, we may arrange for collection of the item from your residence at your cost.

As soon as we receive notice of your cancellation of this order, we will refund the relevant part of the purchase price for that item.

Contact us by email, immediately here

Park Issa
St Martin's Road
Gobowen
Shropshire
SY11 3NP
UK

  Copyright...Cosmic Artist 2015