Delivery Policy

Estimated delivery is within 14 working days by a national carrier or Royal Mail. Scottish highlands and Northern Ireland may take an extra day or so. Bespoke commissions (larger than A1 size) may require additional production time and postage costs (we will contact you for the extra payment).

In most cases the carriers will require a signature. Goods will be delivered during the working day Monday to Friday between 8.30 am and 6.00 pm.
Purchasers from overseas are requested to contact us for special postage costs.

It is important to check the item(s) straight away and report any damage - even if you do not intend to use the goods straight away.
Discrepancies must be reported to us within 24 hours or we will be unable to undertake any returns. We cannot be held responsible if a delivery is signed for in good condition subsequently to have it reported later as damaged in transit. You may prefer to sign for it as 'unchecked'. If the package looks damaged please either refuse the delivery or open the packaging in front of the driver to check the contents for damage. If damaged then refuse the delivery signing as 'Damaged in Transit'.

We cannot be held responsible for non/late deliveries caused by circumstances outside our control. We would like to think that you are allowing extra time when working to tight deadlines as occasionally things can go wrong with deliveries.

Delivery Costs

Our prices are inclusive of packaging and delivery costs to UK mainland addresses. Free delivery on all orders with the exception of orders from outside mainland UK. For Scottish Highlands and islands/Northern Ireland/offshore islands, a charge may be added, so please contact us for prices prior to ordering.

Contact us by email to report damage during transit here

Park Issa
St Martin's Road
Gobowen
Shropshire
SY11 3NP

UK

  Copyright...Cosmic Artist 2015